12-Month Limited Warranty Effective 10/01/2024

At Nyaweh Jewelry, we stand behind our product, which is why we offer a 12-month warranty on full price items purchased on our website. Jewelry is warranted to the original consumer/purchaser against breakage or malfunction under normal use due to defects in material or workmanship. The warranty becomes void if the product has been subjected to damage by recipient or has been altered in anyway. We will repair, or at our discretion, replace any defective Nyaweh Jewelry with the same or a comparable model one time only.

Final sale, sample sale, limited release, items sold at vended locations, or sale items are not under warranty and cannot be repaired or replaced.

Please be advised:

• The customer is responsible for any shipping charges related to a warranty repair/replacement.
• We reserve the right to void the warranty on any item that shows signs of modification, abuse or damage beyond normal wear, or has been subjected to excess moisture, as deemed by our jewelry professionals.
• We will not be responsible for lost or stolen items.
• Please email nyawehdesigns@gmail.com with your order number, and a clear photo of the damaged item to initiate the process.